An elderly woman’s misdialed phone call turned into a delightful surprise when she accidentally left a voicemail for a local attorney’s office instead of a medical supply store.
Bernice, a resident of Albuquerque, New Mexico, attempted multiple times to reach the store to order a new walker. However, due to a mistake in dialing the last digit, she consistently connected with the Bernalillo County District Attorney’s office.
Kyle Hartstock, an office agent, shared with KRQE, “I put it on speaker and played it for everybody because it was a different kind of missed call, and it was kind of cute and humorous at the same time.”
When someone from the office returned her call to clarify the situation, Bernice simply expressed her need for a walker. Rather than leaving her to fend for herself, the staff members decided to pool their resources to purchase a new walker for her and deliver it as a surprise.
Despite their refusal to accept any payment from Bernice for the walker, she expressed that the best part of the visit was the warm hugs she received from the young staffers.
This heartwarming incident clearly shows how kindness can emerge in the most unexpected circumstances, and also serves as a wakeup call for us to always be ready to lend a helping hand.